Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Minehead | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Minehead collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Minehead is a GPhC-registered online pharmacy weight loss clinic serving patients in Minehead and across the UK. We act as the data controller for the personal information you provide to us. Our GPhC registration number is 9012511.

Data We Collect

When you use our services, we may collect the following types of personal information:

Identity and contact data: Your full name, date of birth, email address, phone number, and delivery address.
Health and medical data: Information you provide in our consultation forms, including medical history, current medications, weight, and BMI. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Transaction data: Payment details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and pages visited on our website.

How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments via our pharmacist-led consultation process.
To dispense and arrange delivery of your approved medication. Once approved by our pharmacist, delivery is made within 1 working day.
To maintain accurate and safe patient records.
To communicate with you about your treatment, orders, and any follow-up care.
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy.
To improve our services based on usage patterns and feedback.

Our lawful basis for processing your health data is the provision of healthcare services and our legitimate professional obligations as a regulated pharmacy. We will never use your health data for marketing purposes without your explicit consent.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly, such as maintaining your session during checkout.
Analytics cookies: Help us understand visitor behaviour so we can improve our service. These are anonymised where possible.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect how our website functions.

Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Delivery partners: To fulfil your medication order and ensure safe, timely delivery.
Payment processors: To securely handle your transaction.
IT and platform providers: Who support the operation of our website and patient management systems, under strict data processing agreements.
Regulatory and legal authorities: Where we are required by law, such as reporting to the GPhC, NHS, or law enforcement where necessary.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

How Long We Keep Your Data

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Technical and transaction data is kept for no longer than necessary for the purposes described above.

Your Data Rights

Under UK GDPR, you have rights regarding your personal data. You have the right to access the personal information we hold about you, to request corrections to any inaccurate data, and to request deletion of your data in certain circumstances. You may also request that we restrict or stop processing your information, or ask us to provide your data in a portable format. If you have concerns about how we handle your data, you are entitled to raise them with the appropriate regulatory authority.

To exercise any of your rights, please contact us directly and we will respond promptly.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Minehead
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.